Our services

Aircraft cleaning & preparation

Cleaning, disinsection, disinfection and cabin dressing

A passenger judges the cleanliness of a cabin in a few seconds; it is decided in a few dozen minutes on the ground. AIC AIRPORTS carries out the interior and exterior cleaning, disinfection, disinsection and cabin preparation of your aircraft to a protocol approved beforehand, within the agreed operating window, with an inspection of the points defined at scoping and a report on handover.

Cabin dressing means putting in place, arranging and restocking the equipment, items and consumables your specifications call for on board, in the intended locations, in the intended quantities, before the aircraft is handed over. This service sits at the junction between ground preparation and the quality of service on board. AIC AIRPORTS carries out that preparation to the checklist agreed with you, and verifies that it is complete before the aircraft is handed over.

Submit your requirement

Reply within 48h
Free scoping
Work carried out within constrained operating windows

Our scope of work

The exact scope is settled at scoping. The operations below make up the field of services we deliver, subject to the approved specifications.

Interior & cabin cleaning

Cleaning, disinsection and disinfection of seats, tray tables, armrests and contact surfaces;
Treatment of floors, lavatories, galleys and technical areas;
Cabin preparation covering layout, visual cleanliness and restocking as specified;
Enhanced disinfection on request (specific sanitary protocols).

Exterior cleaning

Cleaning of exterior surfaces according to protocol and authorised conditions;
Scheduled work, coordinated with the constraints of the aircraft.

Cabin dressing & preparation

Integrated provisioning: drinks, on-board supplies, service equipment (delivered directly to the aircraft in coordination with the turnaround);
Optimised turnaround: simultaneous planning of disembarking, boarding and provisioning;
Logistics management: receipt, climate-controlled storage, distribution as set out in the client's specifications;
Continuous compliance: daily feedback, Production/Ramp reports, regular reviews with clients, for continuous improvement.

Inspection & handover

Quality inspection on delivery against the points agreed at scoping;
Job report and notification of any anomaly observed.

Applies to interior and exterior cleaning services and to separate parts, equipment and materials.

These services are carried out in the time available between two turnarounds, or during scheduled operations of longer duration. They shape the perception of quality on board, the presentation of the aircraft and the working comfort of your crews.

Within your organisation, these services sit at the junction between operations and quality: they are measured by your satisfaction indicators and checked by your teams at departure.

Our role is to hand the aircraft back to you in the condition set out in the specifications, at the agreed time, with the evidence of what was done.

How we work

Our arrangements are built on your constraints.

Operating windows
Work is aligned with the window actually available, communicated in the schedule or in real time as agreed. Teams are sized for that window.
Precise specifications
Cleaning and aircraft preparation follow the request approved with you. Checked item by item before handover.
One-off or recurring
The service can be contracted as a recurring programme or mobilised for a single operation.
Coordination
Our teams work in concurrent activity with your people and those of the platform. Coordination with the client's teams is defined at scoping, including where the programme slips.

Constraints taken into account:

the actual length of the window
access and movement in restricted areas
concurrent activity around the aircraft
the operator's own instructions
noise limits and night-time curfews
weather conditions for exterior work

Quality control

The control points are defined at scoping, with you. They are checked at the end of every job, by us alone or together with you.

Every job gives rise to a report stating:

the date
the window
the operations carried out
the points checked
the anomalies observed

These reports are kept and made available to you at the frequency and in the format agreed in the contract. They also let your teams track the actual consumption of equipment, items and consumables and adjust allocations where necessary.

Where a discrepancy is observed, the protocol provides for the points concerned to be redone and the cause analysed with your teams.

The benefits

What you gain from it.

Aircraft ready on time: work aligned with your turnarounds, with no knock-on delay.
Compliance under control: operations carried out in line with security and safety rules and under the required authorisations.
Trained teams: staff qualified in the specifics of the aeronautical environment.
Full traceability: written protocols, control points and documented reports.
Consistent presentation quality: the same protocol produces the same result, whichever team is assigned.
Suitable cover: aviation professional indemnity insurance and bailee's liability.

Our commitments

Free initial scoping with no commitment: you assess our understanding of your need before deciding.
Joint quality inspections scheduled in the client's presence, as part of continuous improvement.
Operating protocol approved before any start: products, control points, security.
Systematic quality inspection on delivery, with a report.
Insurance cover for the activity and for the assets entrusted to us, through aviation professional indemnity.
Complete confidentiality regarding your specifications and volumes.