Our services

Consulting & service structuring

Advice, structuring and steering of your ground services

Imprecise specifications produce a service that drifts, offers that cannot be compared and discrepancies observed too late. AIC AIRPORTS offers you a structured outside view of your operations, whether to take an important decision, resolve a complex problem, prepare a strategic shift or simply put your priorities in order. We put our delivery experience at the service of scoping, ahead of a tender or when an existing organisation is being revised. This activity complements our operational services, and does not necessarily lead to them.

Structure before you execute. So the service holds over time.

Discuss your organisation

Reply within 48h
First discussion with no commitment
Complete confidentiality

Our scope of work

The scope is defined case by case, once the need has been confirmed.

Analysis of a need.
Definition of the scope of a service.
Structuring of specifications.
Formalisation of protocols.
Organisation of quality monitoring.
Identification of steering indicators.
Improvement of the organisation of an existing service.

How we work

First discussion
The nature of the need, the context, the constraints, the deadlines.
Current-state review
What exists, and the discrepancy against what is expected or the problem to be solved.
Structuring
Perimeter, operations, frequencies, control points.
Steering
Monitoring indicators and handover arrangements.
Handover
A usable document, ready to be passed to providers as it stands.

The benefits

What you gain from it.

A need clarified through an outside view.
Scoping rooted in the field.
Structured steering.
Deliverables you can act on the next day.
A single point of contact for the whole engagement.
Complete confidentiality.

We commit to results.

Our commitments

AIC AIRPORTS operates in a sector where the slightest failure has immediate operational and economic consequences for its clients. That is why we structure our business around five core commitments.